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The Arc of Madison Cortland, a 501(c)(3) non-profit, provides leadership in the field of disabilities, supporting people in every manner possible, and developing the necessary human and financial resources to allow all members of our community to achieve their potential.
Have a complaint?
It is the policy of The Arc of Madison Cortland that the opportunity to be heard and understood is vital for all people who we support, as well as their families and friends. We view complaints as opportunities to understand and improve our service delivery system. We pledge that all complaints will be handled courteously, swiftly, objectively, and fairly, with appropriate confidentiality.
Complaint Form