The Arc Madison Cortland is committed to keeping the individuals we support, their families and our employees healthy and safe. To date, we do not have a confirmed case of COVID-19 caused by the novel coronavirus in our agency. However, we are aware of concerns in the community about the spread of this relatively new virus and wish to share some important information with you. A team of leadership staff is closely monitoring this fluid situation and following guidance from the U.S. Centers for Disease Control (CDC), the New York State Department of Health (NYSDOH), Madison and Cortland County's Department of Health, and New York State OPWDD. 


The Arc Madison Cortland has infectious disease protocols in place and routinely takes steps, such as cleaning and disinfecting surfaces throughout all main locations, including day and residential programs, to minimize the spread of viruses and a variety of other illnesses.


There are a number of steps that individuals, staff, and community members can take to minimize the spread of all respiratory illnesses, including COVID-19 and to prepare for such illness according to the state Department of Health. 


Should you have any questions please feel free to call 315-363-3389.


April 6, 2020

I want to extend my sincerest heartfelt thank you to the outstanding staff who are helping us navigate the extraordinary situation that the world finds us all facing.


Thank you to our superb Direct Support Professionals (DSP), who are the lifeblood of our organization.


The Day Program staff who have rearranged their support structure overnight.


The Residential Program is helping our residents face these challenges and life disruption.


The Self-Direction families and staff that have gone above and beyond to adapt to new challenges


The Family Support Unit, who like the Day Services, revamped their supports to help individuals and families live with unprecedented restrictions.


The Supported Employment programs for trying to maintain community supports in an ever-changing environment.


The Maintenance and Transportation Departments for being willing to help in partnership with our mission.


The Office Support staff in Program Areas, Quality Assurance, Clinical Services, Business Office, and Human Resources for your rethinking ways to keep people, plans, billing, money, and communications flowing.


The Nursing staff all I can say is wow, and thank you.


The Mid Managers thank you for taking all the changes in stride and working to make it happen.


The Administrative Team for facing this ever-changing time and keeping at it and handling things swiftly.


The individuals and families that we support for your help in dealing with our changes, taking on more work yourself during our restrictions and protections.


The many staff who have taken on added work, different work, helping with direct care, shopping, cleaning, and whatever it takes; I thank you all.


Be safe, social distance, and wash your hands often.


Perry J. Courto, Executive Director

©2020 by The Arc Madison Cortland.